Privacy Policy

Last updated: April 14, 2026

1. Information We Collect

When you create an account, we collect your name, email address, company name, and industry. When you use our platform, we also collect information about the recipients you add (names, email addresses, birthdays, and anniversaries) and the gift orders you place (recipient details, gift types, amounts, and order dates).

We collect technical data such as your IP address, browser type, and device information to ensure our platform runs smoothly and to protect against unauthorized access.

2. How We Use Your Information

We use the information we collect to operate and improve Swivo, including processing gift orders, sending email confirmations, tracking milestones, and generating reports and analytics within your dashboard. We also use your email to communicate important account updates and, if you've opted in, occasional product news.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We share information only in the following limited circumstances:

  • With the fulfillment partner, SweetSway, only the information necessary to deliver your gift order (recipient name and shipping details).
  • With our payment processor, Stripe, to securely process your subscription payments. We never store your credit card information on our servers.
  • When required by law, such as in response to a valid legal request from a government authority.

4. Data Security

We take the security of your data seriously. All data transmitted between your browser and our servers is encrypted using industry-standard TLS encryption. Your account is protected by secure authentication, and we store your data on infrastructure that meets rigorous security standards. We regularly review our security practices and update them as needed.

5. Data Retention

We retain your account data for as long as your account is active. If you choose to delete your account, we will remove your personal data and recipient information within 30 days, except where we are required by law to retain certain records (such as billing history).

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you at any time. You can update your profile and manage your recipients directly from your dashboard. To request a full data export or account deletion, please contact us at hello@swivoapp.com.

7. Cookies

We use essential cookies to keep you signed in and to remember your preferences. We do not use third-party advertising cookies or tracking pixels. Our analytics are limited to what's necessary to improve your experience on the platform.

8. Children's Privacy

Swivo is designed for use by professionals and is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page and, for significant changes, notify you by email. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us at hello@swivoapp.com.